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Questions regarding DigiD

  • How do I apply for a DigiD?

    Go to DigiD fill in your details and complete your application. Make sure that you apply for a DigiD with SMS verification. After applying you’ll receive a letter from DigiD with an activation code.

  • Why is it necessary to use DigiD with SMS verification?

    To link your student travel product to your personal OV-chipkaart, we request privacy-sensitive information from you and third parties (such as DUO). That’s why we opt for extra protection of your data via SMS verification.

  • How do I add a DigiD SMS verification?

    You can add a SMS verification via DigiD. After your request you’ll receive a letter from DigiD with an activation code.

  • Is it possible to authorize someone to link my student travel product to my personal OV-chipkaart via DigiD?

    No, it’s not possible to authorize someone to link your student travel product. You’ll have to link the student travel product to your personal OV-chipkaart with your own personal DigiD (with sms verification).

  • I’ve forgot my password or username for DigiD, what should I do?

    If you’ve forgotten your credentials, you must request them again via DigiD.

  • Is it possible to link my personal OV-chipkaart to the student travel product from abroad?

    Yes, it is possible to link your student travel product to your OV-chipkaart from abroad. Just make sure that you beforehand applied for a DigiD with SMS verification. It’s not possible to do this from outside the Netherlands. How to apply for a DigiD, you can find more information on the website of DigiD.

  • DigiD is not available, what should I do?

    It’s unfortunate that DigiD is not attainable. We advise you to try again later.You can find current information about malfunctions and maintenance work on DigiD.
    It’s also possible to do a link request via post. If you prefer that, then you can request a link form and send it by post with the requested attachments.

  • How can I link my student travel product to my personal OV-chipkaart with eIDAS?

    You are able to link your student travel product to your personal OV-chipkaart with eIDAS on mystudent.studentenreisproduct.nl.

    eIDAS stands for ‘Electronic Identification and Trust Services for electronic transactions in the Internal Market’. With this regulation, the European Union contributes to the removal of all digital borders. This means that the digital identities that are classified as eIDAS-approved must be accepted by all public organisations across the European Union.

    Note: For most services in the Netherlands a citizen service number (BSN = burgerservicenummer) is required. If you are not in the possession of this number, the service cannot be accessed. Please register yourself in the Personal Records Database (BRP). Check www.government.nl for more information about the process of registering.